AI & Safety Disclaimer
Asher uses AI to offer general information and ideas for parents and guardians. It isn’t a professional or an emergency service, and it can be wrong. This page explains where AI shows up in Asher, what it can’t do, and what you always decide.
What Asher does
Asher is an AI guide for parents and guardians. It offers general information, ideas and drafts to help you think through family situations and plan family life. Its replies and suggestions are written by an AI model.
Asher uses what you save, such as your Handbook and family profiles, so you don’t have to repeat it. You can edit or delete saved information at any time. Conversation memory, which would keep short summaries of earlier chats, isn’t available yet. Our Privacy Policy explains what’s stored and the controls you have.
Asher is in beta. Features marked Not available yet aren’t part of the app yet. AI features and your data lists every feature that sends information to our AI provider and what it sends.
Asher is AI and can make mistakes. You are the decision-maker for your child and family.
You’ll see this reminder with Asher’s replies in Ask and Family Chat and on notes Asher writes on Handbook cards.
Ask
Your private conversations with Asher. Ask a question, talk through a situation, or ask for a script or a plan. Your Private Ask chats are visible only to you.
Family Chat
Shared conversations between the adults in your family, where you can talk things through with Asher together. Asher’s replies in Family Chat are visible to both adults.
Handbook suggestions
The Handbook is your family’s saved memory: routines, values, traditions and notes about each person. From a conversation, Asher can suggest a new Handbook card or a change to one. It also writes short notes on Handbook cards that explain how it uses them. A suggestion is only a draft until an adult saves it.
Plans suggestions
In Ask and Family Chat, Asher can suggest an event or a list item for you to add to Plans. A suggestion isn’t added to your plans unless you add it. Plan with Asher outing ideas: Not available yet.
Suggestions from forwarded email
When you forward an email to your family’s Plans Inbox address, Asher looks for dates and details and turns them into suggested plans. During the beta, Asher finds them with automated rules, not an AI model, and forwarded email isn’t sent to our AI provider. The rules can still miss an email or get a detail wrong. When Asher isn’t sure about a detail, it marks the suggestion Needs review.
Suggestions wait for an adult to review them, unless your family turns on automatic adding (see You decide). Connecting a Gmail account: Not available yet.
Prep checklists
For an event, Asher can suggest things to get ready, like packing a water bottle or signing a permission slip. You pick which items to add, and you can edit or remove them at any time.
Reminder wording
When you tap Generate wording on an event reminder, Asher suggests wording for it. Nothing changes until you tap Use wording.
The Plans digest
A short summary of what’s coming up, such as prep that’s still open or plans that overlap. The digest is put together automatically from your plans using rules, not written by an AI model. It can still leave things out or be out of date, so check event details before you rely on them.
What Asher can’t do
Asher is not a doctor, therapist, counselor, lawyer or emergency service. It doesn’t diagnose, treat or assess you or your child. Using Asher doesn’t create a professional relationship of any kind.
Asher’s responses can be incomplete, inaccurate, out of date or not right for your situation. AI can sound confident and still be wrong. You’re the best judge of what your family needs.
Some specific limits:
- It doesn’t monitor your family. Asher isn’t designed to watch conversations for emergencies or risks, and you shouldn’t rely on it to.
- It can’t promise results. An approach that helps one family may not help yours. Asher’s ideas are support, not a guarantee.
- It works from what you’ve shared. Asher only has what you’ve told it and saved. It doesn’t know your child the way you do.
- It can get outside details wrong. Facts about shows, books, products, places and events can be wrong or out of date, especially for anything new or less well known.
- Named sources need checking. When Asher mentions an organization or its guidance, it’s working from general knowledge. Check the current version with the source before you act on it.
- Email suggestions can be wrong. Asher can miss a relevant email, suggest a plan from one that isn’t, or pull out the wrong date, time or place. Compare each suggestion with the original email before you add it.
- It doesn’t act outside the app. Asher won’t reply to a teacher, sign a form, register for an activity or buy anything for you.
- It’s for adults. Asher isn’t designed for children to use, and children don’t have their own accounts.
Emergencies
If anyone may be in immediate danger, call 911 or your local emergency number, or go to the nearest emergency department. Don’t use Asher to get emergency help.
In the United States, you can call or text 988 to reach someone for mental-health, suicide, substance-use or emotional-crisis support. For a suspected overdose in the US, call 911.
Outside the United States, contact your local emergency number, a crisis service you know is real, a clinician, or another trusted adult nearby.
Asher is not a crisis service. If a conversation turns to immediate danger, self-harm, abuse or another serious crisis, Asher is designed to stay supportive, avoid anything that could make harm more likely, and encourage you to reach people who can help, including emergency services. It won’t turn you away, but it can’t take the place of a person who can be there.
You decide
Asher can draft, suggest and explain. The adults in your family make the decisions. The AI model can’t change your family’s saved information on its own: changes go through the app, and the ones below wait for an adult.
| Where | What Asher does | What you do |
|---|---|---|
| Ask and Family Chat | Replies with ideas, information and drafts | Decide what to use. Nothing from a chat is saved to the Handbook unless an adult confirms it. |
| Handbook | Suggests new cards and changes | Review, edit, save or skip. Skipped suggestions aren’t saved. You can edit, archive or delete cards later. |
| Plans suggestions | Suggests events and list items from a chat | Choose whether to add them. |
| Forwarded email | Suggests plans from emails you forward, using automated rules | Review each suggestion, fill in anything missing, then add or dismiss it. |
| Prep checklists | Suggests things to get ready for an event | Pick the items to add, and edit them any time. |
| Reminder wording | Suggests wording for an event reminder | Choose Use wording to keep it, or leave the reminder as it is. |
| Plans digest | Summarizes what’s coming up, using rules rather than AI | Treat it as a summary. Check event details before you rely on them. |
Asher doesn’t tell you something is saved until the save has actually gone through.
One optional setting works differently. If your family turns on automatic adding for emails you forward to your family’s Plans Inbox address, complete events from senders you’ve marked as trusted can be added for you. It’s off by default, and you can still edit or remove those events.
Private stays private. If you save a takeaway from a Private Ask chat to the Handbook, the saved card is shared with the other adult in your family, but the chat itself stays private to you.
Sensitive topics
Some topics call for extra care: health and medication, development, mental health, legal questions and custody, abuse, and anyone’s safety. For these, Asher follows stricter rules.
- Health and medication. Asher can share general information and help you prepare questions, but it won’t diagnose, and it’s designed not to give medication doses. For your child’s health, talk with their doctor or another clinician.
- Legal questions and custody. Asher can explain general ideas, but it doesn’t give legal advice and won’t decide which adult is right. For legal decisions, talk with a lawyer.
- Mental health. Asher can offer support and ideas, but it isn’t therapy. It will suggest reaching a professional when that could help.
- Abuse or neglect. Asher may point you to child-protection resources or local authorities. Asher isn’t a reporting service.
- A child’s wellbeing. Asher won’t help with approaches that could harm a child, such as physical punishment, shaming or fear-based control, however the request is framed. It will gently explain why and offer another way.
Safety resources are information, not a judgment
In some conversations, Asher may show resources such as crisis lines. This comes from automated processing of the conversation, which decides which rules and resources apply. It isn’t a professional judgment about you, your child or your situation.
Resources may appear when there’s no safety concern, and may not appear when there is one. Seeing them, or not seeing them, doesn’t mean Asher has decided anything about your family.
What Asher keeps
Asher is designed not to save diagnoses, risk labels or other sensitive conclusions about you or your child as family memory. For sensitive topics, what’s saved is limited to what you’ve said or confirmed.
For routing and quality control, Asher records a basic label for how a message was handled, without the message itself. In rare urgent situations, it may also keep a minimal record, without the conversation transcript, for safety review and abuse prevention. Access to that record is restricted and it’s kept for no more than a year. Neither is used to personalize Asher or to change how it treats your family later.
How Asher’s guidance is built and checked
Asher’s answers come from an AI model, but not an unguided one. Written principles shape what it says, and every Ask and Family Chat message goes through safety steps before Asher replies.
A written point of view
Asher follows written principles on child development, family life and safety. Each one notes how strong its support is: broad consensus, good evidence, genuinely debated, or simply Asher’s view. Asher is instructed never to invent studies, statistics or sources.
Safety sets the order
When priorities pull in different directions, Asher follows a fixed order: immediate safety first, then limits on medical and legal questions, then your child’s dignity and your say as a parent. Your family’s preferences shape tone, routines and approach without loosening those limits.
Checks before Asher replies
Before Asher replies in Ask or Family Chat, an automated step sorts the message by topic so stricter rules apply to medicine, legal questions and anyone’s safety. Those replies get a second check and are held back if they include things like medication doses, or leave out emergency or professional resources when the topic calls for them. If a check can’t finish, Asher answers with more caution, not less.
These checks are automated and can miss things. For Plans suggestions, email suggestions and prep checklists, the most important check is your review before anything is added.
Tested with hard cases
We build Asher against more than 200 written test scenarios with fictional families: everyday questions, tricky edge cases and deliberate attempts to push it off course. The most serious safety scenarios are pass-or-fail. A single miss is a failure to fix, not a score to average away.
Where Asher’s advice comes from
From an AI model guided by Asher’s written principles. Where clear public pediatric or public-health guidance exists, such as safe sleep for babies, the principles follow it. Where the evidence is mixed, Asher says so, and its own judgment calls are labeled as its own. If a source Asher mentions doesn’t check out, please tell us.
Does a real expert check Asher’s answers?
No. No one reviews individual answers before you see them. Asher’s written principles and automated safety steps shape every Ask and Family Chat reply, and you remain the decision-maker for your family.
None of this makes Asher a doctor or a guarantee. Answers can still be wrong, so you stay the decision-maker.
Mistakes and reporting
If a response seems wrong, unhelpful or concerning, please tell us. Reports help us fix problems and improve Asher’s principles and test scenarios.
- In the app. Tap Report an issue with this response on an Asher response, or Report an issue with this Handbook note on a note Asher wrote on a Handbook card. You can add a short note if you like. Your report is private and isn’t shared with the other adult in your family. You can also give a response a thumbs up or thumbs down.
- By email. Write to support@withasher.app about anything, including Plans suggestions, email suggestions and the digest. Tell us which feature, roughly when, and what went wrong. Please share only as much about your child as we need to understand the problem.
Reports and feedback are kept separately from your Handbook. They aren’t used as family memory or to personalize Asher.
Reports and support email aren’t watched for emergencies. If someone may be in danger, call 911 or your local emergency number.
Our Trust & Safety Summary explains what happens after you report something.
Changes and questions
As Asher changes, we’ll update this page and the date at the top. This page works alongside our Terms of Service, Privacy Policy, Acceptable Use Policy and Trust & Safety Summary.
Questions? Email support@withasher.app. For privacy questions, email privacy@withasher.app.